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'Ken Massa Plumbing, Heating & Air Conditioning | Eastern Suffolk & The Hamptons

Where Craftsmanship Meets Artistry – Since 1996

Serving Eastern Suffolk County & The Hamptons, N.Y.

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Meet Ken – Artist, Craftsman, Problem Solver

For Ken Massa, plumbing isn’t just a trade — it’s a family legacy. His father was a Master Plumber, and from the time he was old enough to hold a wrench, Ken was learning the discipline, precision, and quiet pride that come from building something with your hands. That foundation shaped not just his career, but his philosophy: every system should function flawlessly, look beautiful, and last for years.

In 1996, Ken brought that vision to life when he founded Ken Massa Plumbing, Heating & Air Conditioning. Unlike larger companies that send out crews you’ve never met, Ken shows up himself. Every faucet, every line, every system gets his personal touch. With over 35 years of experience as a licensed and insured Master Plumber, EPA-certified HVAC specialist, and award-winning craftsman, Ken approaches each job as both a problem solver and an artist.

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Our Services

Where Craftsmanship Meets Artistry

Plumber Hampton Bays

Plumbing

From fixture upgrades to leak repairs and bathroom remodels, every detail is approached with precision and an artisan’s eye. Plumbing that’s crafted to last and made to feel at home.

 
Heating Repair Westhampton

Heating

Heating where artistry meets engineering. From every boiler to radiant line, Ken designs and installs systems with balance, beauty, and precision — warmth that feels natural and timeless.

 
AC Repair Hamptons

Air Conditioning

Cooling designed around your life. From ductless mini-splits to central air, every system is placed with care for whisper-quiet performance and everyday comfort you can count on.
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Why Homeowners Trust Ken

Not just plumbing. Not just heating. Not just HVAC. A craftsman’s touch in every detail

35+ Years of Mastery

Shaping comfort systems across Eastern Long Island, N.Y. with precision, care, and an artist’s discipline.

When You Call, You Get Ken

No dispatcher, no middleman — Ken himself answers and shows up.

Generations of Craftsmanship

Raised in the trade, Ken continues the legacy of his father, a master plumber, with pride and integrity.

Designed Like a Work of Art

Heating, cooling, and plumbing systems crafted with the precision of an engineer and the vision of an artist.

Angie’s List Super Service Award

Recognizing consistent quality, customer satisfaction, and trusted craftsmanship

Platinum Winner — Best Plumber in The Hamptons

Dan’s Papers Best of the Best, awarded consecutive years.

Ready When You Are

Respect for your home. Care in every detail.

Ken doesn’t just “do the job.” He protects your floors, listens to your concerns, and leaves behind not just a solution, but craftsmanship that feels tailor-made for your home.

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Questions, Answered with Care

Over 30 years of experience — here are the answers clients ask most often.

When I call, who will I speak with?
You’ll speak directly with Ken — no call centers, no middlemen. The same person who answers the phone is the one who completes the work, start to finish.
Ken is both a master plumber and an artist. Every system he installs is designed with precision, balance, and craftsmanship. Clients often say even the parts you’ll never see are beautiful.
Yes. Whether it’s a burst pipe in winter or a boiler that fails during a storm, Ken is known for showing up when it matters most. Many longtime clients say he’s saved their homes during emergencies.
Eastern Long Island, N.Y. including Riverhead, Aquebogue, Calverton, Ridge, Manorville, Moriches, Center Moriches, East Moriches, Eastport, Remsenburg, Westhampton, Westhampton Beach, Quogue, Quiogue, East Quogue, Hampton Bays, Water Mill, Southampton, Sag Harbor, Noyack, Wainscott, Sagaponack, East Hampton, and surrounding areas.
Yes — Ken is a fully licensed Master Plumber, EPA certified, insured, and award-winning in his field.
We accept credit cards, electronic payments, check, and cash.
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  • Testimonials

Voices from
The Hamptons

Finest work we have ever had done. Ken's boiler install came out beautifully in our Quogue home. His attention to detail, aesthetics & knowledge are exemplary. I consider him a true gentleman & artist with impeccable taste.
Rick H
Rick H Quogue, N.Y.
Service was great & fast as our boiler was not working. Ken got us up & running for the night. He returned in the morning to fix other problems. Price was reasonable considering it was an emergency. We could not be happier. Will call him again for future work. Thanks!
Susan L
Susan L Southampton, N.Y.
"Ken and his team provided exceptional service and craftsmanship. Highly recommended!"
Sarah M.
Sarah M. East Hampton
"Prompt, professional, and truly an artist with his work. Our heating system has never worked better."
Mike D.
Mike D.Southampton
"Excellent attention to detail and fair pricing. We trust Ken for all our plumbing needs."
Lisa K.
Lisa K.Riverhead

Proudly Serving Eastern Suffolk County & The Hamptons, N.Y.

Serving homeowners from Brookhaven to East Hampton, including Southampton, Bridgehampton, Sag Harbor, Hampton Bays, and more.